Quality and Safety Management System – QSMS. First, let’s give you a briefing about aviation safety and quality.
What is SAFETY?
To begin with, according to the widely accepted definition, what is safety? In the context of aviation, safety is a condition in which the potential for harm to a person or property is reduced to and maintained at or below acceptable levels. We can achieve this through a continuous process of hazard identification and safety risk management.
While eliminating aircraft incidents remains the key goal, we know that the aviation system is vulnerable. Namely, we cannot completely protect it from the dangers and related risks. Together with, human activities or systems that people have built, aviation cannot be completely free from operational errors and their consequences.
Therefore, quality and safety are dynamic features of aviation systems. Whereby. quality and safety risks need to be continually alleviated. Hence, the effective implementation of the Quality and Safety Management System, known as QSMS, is the key to detecting quality and safety risks. Together with, a timely manner.
Most noteworthy, it is the main tool for maintaining safety risks at the minimum acceptable level of safety (ALoS). In addition, this advanced system provides solutions for mitigating the risks.
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What is Quality?
In brief, quality is a chain of policy, procedures, and processes, reflected in the work culture, performance, and values to achieve an excellent service level.
Quality Tools:
- For the most part, executive board commitment
- Policy
- Quality Tools. For instance, manuals, SOPs, and audits
- Assurance
- Control
What is Quality and Safety Management System QSMS?
QSMS, which stands for Quality and Safety Management System, is a high-end technological solution designed to optimize the productivity of organizations. In particular, pilots, crew, and staff from the aspect of safety and quality. In addition, this system relies on the best practices of the aviation industry. To this end, this is why it is highly applicable and recommended for use in this field.
The scope of QSMS in Aviation – Who is it designed for?
To begin with, It is important to note that national and international norms, customs, and cultures often influence safety performance acceptability. However, we need to maintain safety risks under the appropriate level of control. Thus, this system (as open and dynamic as in aviation) can maintain the appropriate balance between production and protection.
In other words, this is the scope of interest and areas of application of the Quality and Safety Management System in aviation. QSMS provides resources to detect quality and safety issues, safety risk minimization activities. Likewise, it ensures safety performance tracking. Consequently, constant safety enhancements.
The QSMS framework in aviation requires the aviation organizations to provide special activities and processes.
Quality and Safety Management System main elements:
In particular, the QSMS is necessary for and by the following aviation elements:
- To begin with, policy and safety goals
- management and accountability
- Moreover, safety responsibilities
- appointing a safety staff member
- coordination of emergency planning
- SMS documentation
- safety risk management
- hazard identification
- risk assessment and mitigation
- safety assurance
- safety performance monitoring and performance measurements;
- change management.
The peculiar nature of the QSMS in Aviation
However, the Quality and Safety Management System is a system that focuses on human and organizational factors. Thus, conduction of thorough specific analyses is a component of any mature, efficient risk management system, especially, this one.
Regularly, for the purpose of identifying any risk hazards as well as risk reduction, especially, when it comes to exercises involving human elements, it is necessary to ensure that the existing or recommended defense systems take human and organizational factors into account.
Consequently, wherever necessary, additional analysis of human and organizational factors should be carried out to assist in reducing the risk.
Human and organizational factors analysis is essential for understanding the scope and effects of different kinds of human and organizational errors. Moreover, it significantly contributes to the development of better and more effective mitigation and corrective measures.
Goals of QSMS in Aviation
The purpose of using this system in aviation implies reducing all types of human and organizational error. Thus, improving the overall safety and quality of aviation. In the first place, we should start with the operational safety and quality culture, compliance with the rules, standards, and regulations.
Aviation safety covers a large number of people involved in the aviation various operations, including the pilots, the crew, the operation control officers, flight dispatchers, ground operation officers and specialists, flight coordinators, dispatch managers, crew dispatchers, and – let’s not forget – the passengers themselves.
Therefore, we can say that the goals of QSMS in aviation imply the safety of everyone involved in this process, as well as those who can directly or indirectly be affected by possible hazards. In addition to, the quality of service provided for them.
QSMS key goals:
We can identify the key goals as:
- Identification of possible hazards,
- Quality performance indicators.
- Risk monitoring,
- Preventing and mitigating hazards, accidents, and incidents
- Continuous improvement of quality.
- Continuous improvement of safety procedures
- Customer satisfaction.
QSMS is based on the principle of combining the key SMS and QMS goals. SMS and QMS are slightly different systems than QSMS. Combining them means that QSMS is the comprehensive version of the quality management system and the safety management system. In other words, QSMS focuses both on customer satisfaction and safety in aviation.
As the perfect QSMS software should be compatible with the latest technological solutions, it should aim towards continuous improvements and has an evolving nature.
AVISAV QSMS Quality and Safety Management System Software
The AVISAV QSMS software is very easy to use. It features a user-friendly interface. The system itself is easily navigable. Our team of excellent designers paid special attention to the quality of the usability and graphics.
Most noteworthy, this system is based on a unique, centralized platform. In this way, authorized users can easily enter log data, track the data, as well as access and evaluate all reports on safety and quality.
Moreover, users can access SPIs and analytics. They’re just a click away. All data is logically organized, easy to access in a timely manner.
How does this work?
There is a file storage central location that contains all risk assessment data. Also, it contains safety information and surveys.
Finally, we conclude that the use of the Quality and Safety Management System (QSMS) in aviation is necessary.
As a matter of fact, QSMS is of the utmost importance for operational safety, and quality improvement of the processes in the aviation industry. Consequently, achieving and customer satisfaction. Its implementation heavily affects the safety and quality of all participants in the aviation industry.
Who needs the QSMS (Quality and Safety Management System) Software / Application ?
The entities required to establish, implement and use the QSMS in aviation include;
- civil aviation authorities,
- airlines,
- aircraft operators,
- certified training organizations,
- organizations responsible for design and/or aircraft production,
- air navigation service providers,
- ground handling companies
- and airports.
If you want to make a real change in your organization’s safety performance, contact our team and get more information on QSMS software and change the way you perceive and care about aviation safety.
To know more about AVISAV QSMS and for DEMO requests, please contact us at info@avisav.com
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